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• Contact Us: Reach our customer service team via email, phone, or online form.
• Provide Details: Include your name, contact info, order number (if applicable), and a clear description of the issue.
• Acknowledgement: We’ll confirm receipt within three working days and provide a reference number.
• Investigation: Our team will review the complaint and may request more information if needed.
• Resolution: We’ll offer a solution or explanation within 10 working days.
• Escalation: If unresolved, escalate to a senior team member for further review.
• Feedback: After resolution, we may request feedback to improve our services.
email :- barriertherm@gmail.com